(a)
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Registration and
Ordering. Before using certain parts of this Site or ordering
products, you must complete an online registration form. During
registration, you will be prompted to provide to us certain personal
information, including but not limited to your name, shipping and
billing address(es), phone number, email address, and credit card
number. In addition, we may also ask you for your country of
residence and/or your organization's country of operation, so we can
comply with applicable laws and regulations, and for your gender.
These kinds of personal information are used for billing purposes,
to fulfill your orders, to communicate with you about your order and
our site, and for internal marketing purposes. If we encounter a
problem when processing your order, we use the personal information
to contact you.
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(b)
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Email Addresses.
Several locations of the Site permit you to enter your email address
for purposes including but not limited to: to register for a free
shoe giveaway; to request us to notify you when we receive a new
brand, new product style, or product size; to sign up for our email
newsletter and special offers; or to sign up for the Zappos.com Shoe
Digest. Your participation in a contest is completely voluntary, so
you have a choice whether to participate and disclose information to
us. We use this information to notify contest winners and to award
prizes. We may post on our Site the names and cities of contest
winners.
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(c)
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Cookies and Other
Technology. Like many sites, this Site employs cookies and web
beacons (also known as clear GIF technology or "action
tags") to speed your navigation of the Site, recognize you and
your access privileges, and track your Site usage.
(i)
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Cookies are
small pieces of information that are stored as text files by
your Internet browser on your computer's hard drive. Most
Internet browsers are initially set to accept cookies. You
can set your browser to refuse cookies from web sites or to
remove cookies from your hard drive, but if you do, you will
not be able to access or use portions of this Site. We have
to use cookies to enable you to select products, place them
in an online shopping cart, and to purchase those products.
If you do this, we keep a record of your browsing activity
and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT
INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S
CONFIDENTIAL INFORMATION. Our cookies are not "spyware."
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(ii)
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Web beacons
assist in delivering cookies and help us determine whether a
web page on this Site has been viewed and, if so, how many
times. For example, any electronic image on this Site, such
as an ad banner, can function as a web beacon.
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(iii)
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We may use
third-party advertising companies to help us tailor site
content to users or to serve ads on our behalf. These
companies may employ cookies and web beacons to measure
advertising effectiveness (such as which web pages are
visited or what products are purchased and in what amount).
Any information that these third parties collect via cookies
and web beacons is not linked to any personal information
collected by us.
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(d)
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Log Files. As is true
of most web sites, the Site server automatically recognizes the
Internet URL from which you access this Site. We may also log your
Internet protocol ("IP") address, Internet service
provider, and date/time stamp for system administration, order
verification, internal marketing, and system troubleshooting
purposes. (An IP address may indicate the location of your computer
on the Internet.)
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(e)
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Age. We respect
children's privacy. We do not knowingly or intentionally collect
personal information from children under age 13. Elsewhere on this
Site, you have represented and warranted that you are either 18
years of age or using the Site with the supervision of a parent or
guardian. If you are under the age of 13, please do not submit any
personal information to us, and rely on a parent or guardian to
assist you.
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(f)
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Product Reviews. You
may choose to submit a product review. If you post a review, we will
ask for your email address and geographic location. If you submit a
review, your geographic location will be visible to other users
(your email address will be kept private). Also, any personally
identifiable information that you submit as part of the review can
be read or used by other visitors to the Site. We are not
responsible for any personally identifiable information that you
choose to submit as part of your review. We believe you can post a
helpful review without disclosing any personal information.
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(g)
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Bizrate Reviews.
Bizrate.com is an independent company that permits shoppers to rate
their experiences in visiting and shopping at online stores such as
Zappos.com. After placing an order at Zappos.com, you may receive
the opportunity to provide feedback on your experience. This choice
is optional and will not affect your order or service from
Zappos.com, whether or not you choose to provide feedback. Your
feedback is collected by Bizrate.com, not Zappos.com, and is
governed by their privacy policy, available at http://shop.bizrate.com/content/privacy.html
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